SHIPPING & RETURNS

Shipping Policy

Orders are processed in the order they are received and sent via USPS Priority Mail from Atlanta, GA. If your order qualifies for free shipping, it will be sent via UPS Ground.

Shipping Rate 

USPS Shipping Rates are based on your shipping address and the weight of your order. Depending on the weight of your order, your package will be sent via First Class Mail/Package or Priority Mail.  

Free Shipping 

With a minimum purchase of $50 or more at www.nicescent.co, shipping is no cost to you within the United States and your order is shipped via UPS Ground.

Same Day Delivery (Atlanta Area Codes Only)

We offer Same Day Delivery through Attyre. All orders placed by 5:00 P.M. EST will be delivered by or before 9:00 P.M. to the residence or business you choose. With a minimum purchase of $50 or more at www.nicescent.co, delivery is no cost to you within the Atlanta area and will be delivered to your provided shipping address same day by 9:00 P.M.

Lost or Stolen Packages 

Nice Scent Candle Company is not responsible for lost, stolen, or misplaced shipments. We are also not responsible for intercepting packages that were sent to the wrong address. Please make sure to double check the "Shipping" address when placing your

order.

 

Damaged Packages 

 

As we ship via USPS & UPS, they both are insured. We will file a claim with USPS and/or UPS to get reimbursed for the shipping and damages. While we are not responsible for USPS/UPS handling of packages, we will work with you remedy the situation and replace your damaged items. Photos showing the extent of the damage will help us. Please email proof of damage to info@nicescent.co with your order number. 

Return & Exchange Policy

Currently, all sales are finals and we do not accept exchanges or cancellations. Please contact us and let us assist you further prior to purchasing if you have any questions. If you have any concerns after your purchase, please promptly contact us within 7 days of your product delivery date via our contact form.

© 2020 Nice Scent Candle Company, LLC